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Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Health Education & Community Outreach
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:Project Manager Job Summary: Specific Duties and Responsibilities Required Skills: Required Education and Experience:
Grade: 10
Location:37th St
Shift: Monday – Friday Days
Date Posted: 1/14/08
Performs a variety of skilled and technical work associated with the development and preparation of computer programs. This would include the conversation of project specifications and statements of problems and procedures. Primary focus would be working with the applications development staff to develop project plans and monitor progress of the projects.
• Works with the development staff and end users to develop a project plan based on the needs of the organization as well as the resources that will be required.
• Analyzes and aides with supervision of systems and programming projects which include both managerial and project task level activities.
• Develops and mains a productive working relationship with project sponsors and key systems users; helps in prioritizing new development projects.
• Estimates staff resource needs for programmer / analysts, user personnel, consultants and other resources; helps with the development of team member work assignments and schedules, guides and monitors work performance.
• Helps to ensure that assigned areas of responsibility are performed within budget; assures efficient use of personnel resources as well as facilities and time.
• Help to generate test plans to allow thorough testing of new programs or program modifications.
• Participate in the creation of necessary documentation, including end user documentation, procedure manuals and associated run sheets.
• May assist in developing any training materials that will be needed as part of the implementation process and participate in the delivery of training.
• Helps in the development of project budgets.
• Perform related duties as assigned.
1. Must have excellent verbal and written communication skills to allow for participating in the generation of project plans.
2. Must have solid background in formal project management.
3. Experience with project management software.
1. AA/AS in Computer Science or equivalent. BA/BS preferred.
2. At least 2 years experience as a project manager in a systems environment.
3. Prior managed care experience helpful.
Title:Regional Marketing Manager – Medicare Job Summary: Principal Duties and Responsibilities: *Essential Functions Job Specification: Required Education and Experience:
Grade: 10
Shift: Variable days and variable hours. You will need to be available to work some weekends and holidays.
Location: 37th Street with travel throughout the five boroughs
Date Posted: 07/03/08
The Regional Marketing Manager is responsible for recruiting, training, assigning, directing, motivating, and evaluating Marketing Representatives and Marketing Managers in at least two Districts. The Regional Marketing Manager coordinates the work of the Marketing Representatives with other marketing functions.
• Recruits, hires, and trains Marketing Managers and Marketing Representatives for their region.
• Supervises and directs Marketing Managers and Representatives to ensure their success in targeting and soliciting prospective members for the region.
• Through the Marketing Managers, assigns representatives to designated Income Services Centers, Primary Care Locations, and Community Based Organizations.
• Together with the Marketing Managers, develops public relations activities and programs that support enrollment efforts for the assigned region.
• Assures that the Marketing Managers Coordinate and keep abreast of the enrollment process between the office of CMS and Sales Administration office
• Works closely with the Special Events Managers and Field Supervisors to identify and develop marketing opportunities for the region.
• Establishes and assists the Marketing Managers in meeting annual enrollment projections for the region.
• Works closely with Member Services to identify and resolve issues associated with marketing practices.
• Performs other duties as assigned from time to time by the Director of Marketing.
• Capable of training and motivating a multiethnic marketing staff.
• Good oral and written presentation skills.
• Knowledge of All CMS requirements for field sales staff and enrollment.
• Bachelors degree; appropriate experience may substitute for education requirement.
• Seven years experience in sales and marketing, preferably in the field of Medicare or other health services.
• Required - understanding and working relationship with CMS in regard to allowable sales policies and procedures for Medicare field sales.
• Five years supervisory experience.
• Valid driver’s license and full-time use of reliable automobile
Title:Marketing Representatives(8) Brooklyn South (1) Brooklyn North (1) Bronx (2) Manhattan (4211 Broadway) (1) Nassau County (1) Job Summary: The Marketing Representative is responsible for identifying, educating, and enrolling qualified individuals and families into the three managed care plans operated by Health Plus: Child Health Plus, Health Family Health Plus, and Care Plus. During the first three months of employment, the Marketing Representative will be in a training program. The Marketing Manager and Supervisor will provide regular feedback and evaluation on his/her performance. Required Skills: Required Education and Experience:
Grade: 3
Location: Asian Team (3)
English/Mandarin/Cantonese
Second language to be determined by dept
Second language to be determined by dept
English/Spanish/Other Language per dept need
English/Spanish or other language as per dept need
English/Spanish preferred
Queens North (2)
Second language to be determined by dept need
Shift: Variable days and variable hours. You will need to be available to work some weekend and holidays.
Date Posted: 05/30/08
Excellent organizations skills.
Good oral communication skills.
Must be self-motivated.
Must be willing and able to work in a multi-cultural and multi-ethnic work environment.
Must present an appropriate appearance and demeanor consistent with representing Health Plus in the community.
High School diploma or G.E.D required. Health care and some marketing, sales and/or customer services experience preferred.
Second language skills a plus.
Clean, valid drivers license and car a plus.
Marketing Business Development
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:Special Events Coordinator Job Summary: Principal Duties and Responsibilities: *Essential Functions Job Specification: Required Education and Experience:
Grade: 5
Shift: Variable Schedule/Hours
Location: New York or To Be Determined
Date Posted: 07/03/08
Under the direct supervision of the Manager, the Special Events Coordinator is responsible for implementing special events, such as health fairs, and enrollment drives.
• *Assists the Manager of Special Events in identifying and developing marketing opportunities.
• Develops and documents policies and procedures for standard events.
• *Implements special events programs, including on–site supervision of events.
• Collects and analyzes data to determine the effectiveness of special events.
• *Follows annual schedule of special event activities.
• Performs other duties as assigned by Manager of Special Events.
• Must have good oral communication skills.
• Must have good organizational skills and be able work independently.
• Minimum one to two years of experience in marketing, sales, special events, fund-raising or related experience. Experience in a health care setting preferred.
• Associate degree preferred.
• This position requires extensive travel throughout Brooklyn, Queens, Bronx, Staten Island and Manhattan; valid driver’s license and use of a personal vehicle required.
• Flexible work schedule, including weekends and holidays.
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:Member Services Call Center Manager Job Summary: Principal Duties and Responsibilities: *Essential Functions Job Specification: Required Education and Experience:
Grade: 9
Shift: Monday – Friday 9:00am – 5:00pm (flexibility required)
Location: 37TH St.
Date Posted: 5/16/08
The Call Center Manager in Member Services is responsible for the daily oversight of the both inbound and outbound call center functions. The Member Services Call Center Manager is directly responsible for the supervision of the following areas: Supervisors, Member Services Representatives, Senior Member Service Representatives, etc. The Manager will possess a shared responsibility of the Quality Control and Training Unit with the other Manager in Member Services. The Call Center Manager will not be directly responsible for the Complaint Unit and the Clerical Team and Special Projects except on an as needed basis. The Call Center Manager is the direct link between the Member Services Representative, the Supervisors and the Director of Member Services.
• Supervises the call center to ensure both inbound and outbound State requirements and Health Plus standards are met.
• Responsible for overseeing the Member Services Call Center activities (inbound and outbound) and implementing corrective action plans in support of the standards.
• Prepares the monthly report for the NYSDOH.
• Supervisors and monitors the supervisors to ensure success in meeting deadlines and department goals.
• Oversees quality and training of new and existing staff.
• Understands and coordinates the overall requirements for Medicaid eligibility, Health Care Plus, Child Health Plus and new programs when applicable. Keeps abreast of eligibility and enrollment processes.
• Collaborates with Health Services, Outreach and Provider Relations staff and others to identify areas in which members need additional information how to use services appropriately and implements programs to meet those needs.
• Responsible for reporting of performance metrics, tracking and trending of relevant data.
• Performs other duties as assigned by the Director of Member Services.
• Must have good communication skills both oral and written.
• Must have good organizational skills
• Must be self motivated.
• Must present an appearance and demeanor consistent with representing Health Plus in the community.
• Bachelor’s degree preferred; appropriate experience may substitute for education requirement.
• Five years of experience in customer relations/customer service
• Three years of supervisory experience, preferably in a call center environment.
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
Title:currently there are no job openings at this department
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